Categories for Leadership Blog

Recruiting: Watch out for know-it-alls

June 14, 2010 11:30 am Published by 4 Comments The most effective employees aren’t necessarily those who know the most. When you’re hiring, look for people who are confident enough to say, “I don’t know.” Read on to find out why they’re more likely to be good team players.

Smoking out Impostors in job interviews

June 11, 2010 12:45 pm Published by 2 Comments Hiring the wrong person costs you time, money, productivity and even your credibility. That’s why it’s so important to identify and eliminate impostors during the interview process. That’s easier said than done because they look good on paper and they say the right words. But if you hire them, they’ll fail miserably. Learn what you can do to prevent impostors from slipping through your net.

Too old? Or too qualified?

June 7, 2010 10:30 am Published by 20 Comments Is telling an applicant he or she is “over qualified for the job” just code for “you’re too old”? It’s an argument plaintiff’s attorneys will make in cases where experienced workers are passed over in favor of their younger, less experienced counterparts. Read on and find out where the courts draw the line between legitimate business reasons and age discrimination.

‘There’s no crying in baseball’: Stress management in the workplace

May 24, 2010 11:00 am Published by Leave your thoughts Nobody wants to cry at work, but it happens. Employees sometimes get upset, stressed out or frustrated and their emotions take over. So what should you do if one of your workers breaks down? How do you take control of the situation and help the employee save face? Read on and learn four stress management tips managers can use to defuse an employee’s tearful moments.

Justified employee termination or discrimination? You make the call

May 19, 2010 11:00 am Published by 4 Comments Even when an employee termination seems perfectly justifiable, managers need to think twice. Is it possible that the employee will claim discrimination? Is there any reason the courts might see his point? Did you follow a sound progressive discipline process? Is it documented? Here’s an actual case where all of these questions came into play.

Meeting your ADA requirements starts with a simple chat

May 17, 2010 11:01 am Published by 6 Comments Do you know what the “interactive process” is? Do all of your organization’s managers know? If not, it’s a good time to learn about ADA requirements – before an employee comes to discuss a disability issue. Discover how properly handling the ADA “interactive process” can prevent serious legal trouble.