July 7, 2010 11:05 amPublished by Stephen J. Meyer8 Comments
Any discussion about employees with disabilities can quickly turn into a tightrope walk. One ill-advised statement or thoughtless comment can bring about a costly discrimination lawsuit. The easiest way to avoid these? Put the employee, not the disability, first. Here are some guidelines for workplace conversations about employees with disabilities.
July 2, 2010 12:50 pmPublished by Stephen J. Meyer8 Comments
As a manager, you’ve likely spent time training employees on some new skill or technique. They smile and nod, say they understand and apply the new training for a little while. But before long they fall back on old habits. Is it their fault that the training didn’t? No, it’s probably yours. Read on to see what you must do if you want employee training to deliver long-term benefits.
June 30, 2010 12:15 pmPublished by Stephen J. Meyer4 Comments
Talking to employees about salary can be about as comfortable as a root canal – especially when dealing with younger workers who don’t yet understand the realities of the workplace. But it’s necessary because failure to make employees understand what’s “fair” can lead to unrealistic expectations and poor retention. Following a few simple steps can help keep younger employees on planet Earth when it comes to where they should be on the pay range.
June 25, 2010 3:30 pmPublished by Stephen J. Meyer2 Comments
How well do your employees know the customers and co-workers they serve? If they don’t know them at all, it’s time for some introductions. Studies have shown that motivation and performance increase when employees know who they’re helping. Read on to find out how and why this happens.
June 25, 2010 11:30 amPublished by Stephen J. Meyer2 Comments
Having trouble getting the CEO to hear your input? You’re not alone. CEOs have a thousand concerns they’re trying to juggle all at once. But most of their worries can be boiled down to three things. Read on to learn what CEOs think about most and how you can use this information to your advantage.
June 21, 2010 10:50 amPublished by Stephen J. MeyerLeave your thoughts
As a manager you walk a fine line when giving feedback. You want to give employees credit and encouragement when they put in a good effort. But in the same conversation, you may also need to tell them they’re still not getting it quite right. Believe it or not, you can do both without sending mixed signals. Learn the four letters you need to walk this managerial tightrope with ease.
June 18, 2010 11:30 amPublished by Stephen J. Meyer14 Comments
New managers make a lot of mistakes. But there’s one mistake that can derail a career. Newly promoted managers need to realize that everything has changed. They are perceived differently both by their subordinates and bosses. Read on and learn how a new manager can successfully manage the transition to their new role.
June 16, 2010 10:23 amPublished by Stephen J. Meyer2 Comments
Too many managers believe that handling an employee complaint means listening politely and offering advice on how to make things better. But failing to investigate a complaint or misdiagnosing the severity of the problem can cost a company dearly. Read on to learn one of the most common mistakes managers make when dealing with employee complaints.
June 14, 2010 11:30 amPublished by Stephen J. Meyer4 Comments
The most effective employees aren’t necessarily those who know the most. When you’re hiring, look for people who are confident enough to say, “I don’t know.” Read on to find out why they’re more likely to be good team players.
June 11, 2010 12:45 pmPublished by Stephen J. Meyer2 Comments
Hiring the wrong person costs you time, money, productivity and even your credibility. That’s why it’s so important to identify and eliminate impostors during the interview process. That’s easier said than done because they look good on paper and they say the right words. But if you hire them, they’ll fail miserably. Learn what you can do to prevent impostors from slipping through your net.
