Categories for Leadership Blog

Employee commitment deepens when they can say, ‘I did it my way’

October 15, 2010 11:30 am Published by Leave your thoughts When you know a solution to a problem your employees are facing, it’s tempting to just tell them what to do. But in many cases, that approach can kill employee engagement. Research shows that people are far more committed to ideas they come up with on their own. Read on to learn the details of a study that shows the importance of “idea ownership” and the impact it has on commitment.

Interviewing the hostile witness

October 11, 2010 1:50 pm Published by 1 Comment The principle of making the interviewee comfortable during a complaint investigation goes only so far. If you’re facing a hostile witness – or a hostile accused – you may have to approach them differently. Read on to learn a few techniques for getting through to a hostile interviewee.

5 steps to a successful accommodation

October 8, 2010 10:30 am Published by Leave your thoughts Determining who is and isn’t entitled to an accommodation can be tricky. So how can HR ensure that employees who genuinely need disability accommodation get it? Here’s a checklist from the Labor Department’s Job Accommodation Network (JAN) that may help.

How bias can sneak into decision-making

October 6, 2010 11:30 am Published by 4 Comments Discrimination in today’s workplace is nowhere near as blatant as it once was. It’s often very subtle and, in many cases, is unintentional. Before you make a decision that concerns an employee, you need to ask four “self-check” questions. Read on to learn how this technique will prevent biased decision-making.

Great leaders admit what they’re NOT good at

October 1, 2010 12:55 pm Published by 2 Comments Top executives bristle when they see “jack-of-all-trade” managers. They know that it’s impossible for anyone to achieve excellence in multiple roles. Great leaders know that it’s important to admit to shortcomings. Read on to learn how accepting fallibility can build a leader’s credibility.

The ‘hammer’ of progressive discipline?

September 22, 2010 12:55 pm Published by Leave your thoughts For most managers, progressive discipline is just the paper trail to make insure themselves against terminated employees who sue for discrimination. But the fact is progressive discipline can actually help employees save their jobs, not just protect the company from those that are fired. Read on to find out how to use progressive discipline as a lifeboat instead of a hammer.