Categories for Leadership Blog

Too old? Or too qualified?

June 7, 2010 10:30 am Published by 20 Comments Is telling an applicant he or she is “over qualified for the job” just code for “you’re too old”? It’s an argument plaintiff’s attorneys will make in cases where experienced workers are passed over in favor of their younger, less experienced counterparts. Read on and find out where the courts draw the line between legitimate business reasons and age discrimination.

‘There’s no crying in baseball’: Stress management in the workplace

May 24, 2010 11:00 am Published by Leave your thoughts Nobody wants to cry at work, but it happens. Employees sometimes get upset, stressed out or frustrated and their emotions take over. So what should you do if one of your workers breaks down? How do you take control of the situation and help the employee save face? Read on and learn four stress management tips managers can use to defuse an employee’s tearful moments.

Justified employee termination or discrimination? You make the call

May 19, 2010 11:00 am Published by 4 Comments Even when an employee termination seems perfectly justifiable, managers need to think twice. Is it possible that the employee will claim discrimination? Is there any reason the courts might see his point? Did you follow a sound progressive discipline process? Is it documented? Here’s an actual case where all of these questions came into play.

Meeting your ADA requirements starts with a simple chat

May 17, 2010 11:01 am Published by 6 Comments Do you know what the “interactive process” is? Do all of your organization’s managers know? If not, it’s a good time to learn about ADA requirements – before an employee comes to discuss a disability issue. Discover how properly handling the ADA “interactive process” can prevent serious legal trouble.

Employee training sometimes happens by mistake

May 12, 2010 9:08 am Published by 4 Comments Not matter what business you’re in, employees sometimes make mistakes. But what separates high-performance organizations from the rest is how they deal with those mistakes. Read on to learn how one enlightened leader turned a $25,000 business blunder into a valuable employee training lesson.