Categories for Leadership Blog

Employee praise: The right (and wrong) way to motivate your people

July 9, 2010 12:20 pm Published by 12 Comments You might think you can’t go wrong with praising an employee for doing a good job. What’s the harm in giving credit where it’s due, right? Wrong. If praise is given out half-heartedly or with ulterior motives, the results can be disastrous. Read on to see how employee praise can have the opposite effect of what you intended – and how to deliver genuine praise that truly motivates people.

When talking about disabilities, put people first

July 7, 2010 11:05 am Published by 8 Comments Any discussion about employees with disabilities can quickly turn into a tightrope walk. One ill-advised statement or thoughtless comment can bring about a costly discrimination lawsuit. The easiest way to avoid these? Put the employee, not the disability, first. Here are some guidelines for workplace conversations about employees with disabilities.

The managerial oversight that guarantees employee training won’t stick

July 2, 2010 12:50 pm Published by 8 Comments As a manager, you’ve likely spent time training employees on some new skill or technique. They smile and nod, say they understand and apply the new training for a little while. But before long they fall back on old habits. Is it their fault that the training didn’t? No, it’s probably yours. Read on to see what you must do if you want employee training to deliver long-term benefits.

Talking salary with younger employees

June 30, 2010 12:15 pm Published by 4 Comments Talking to employees about salary can be about as comfortable as a root canal – especially when dealing with younger workers who don’t yet understand the realities of the workplace. But it’s necessary because failure to make employees understand what’s “fair” can lead to unrealistic expectations and poor retention. Following a few simple steps can help keep younger employees on planet Earth when it comes to where they should be on the pay range.

CEO not listening to you? Join the club

June 25, 2010 11:30 am Published by 2 Comments Having trouble getting the CEO to hear your input? You’re not alone. CEOs have a thousand concerns they’re trying to juggle all at once. But most of their worries can be boiled down to three things. Read on to learn what CEOs think about most and how you can use this information to your advantage.

Four letters that both praise and redirect employee efforts

June 21, 2010 10:50 am Published by Leave your thoughts As a manager you walk a fine line when giving feedback. You want to give employees credit and encouragement when they put in a good effort. But in the same conversation, you may also need to tell them they’re still not getting it quite right. Believe it or not, you can do both without sending mixed signals. Learn the four letters you need to walk this managerial tightrope with ease.

A killer mistake new managers make

June 18, 2010 11:30 am Published by 14 Comments New managers make a lot of mistakes. But there’s one mistake that can derail a career. Newly promoted managers need to realize that everything has changed. They are perceived differently both by their subordinates and bosses. Read on and learn how a new manager can successfully manage the transition to their new role.

When employee complaints fall on deaf ears

June 16, 2010 10:23 am Published by 2 Comments Too many managers believe that handling an employee complaint means listening politely and offering advice on how to make things better. But failing to investigate a complaint or misdiagnosing the severity of the problem can cost a company dearly. Read on to learn one of the most common mistakes managers make when dealing with employee complaints.