- sales
- Blog post
Questions that find your prospect’s ‘tipping point’
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Michael Boyette
on December 3, 2010
Nothing happens in a sale until the buyer reaches a tipping point. That’s the point when the need moves from “nice to have” to “gotta have,” says sales consultant Anthony Cole.
Here are five questions that can help tip the sale in your direction:
- What is the biggest problem you are having now that caused you to take time out to meet with me?
- In a word, how would you describe your satisfaction with your company’s/department’s results?
- What is the key metric you use to measure your own success?
- How much worse must the problem become before you have to fix it?
- Suppose we/I could fix that problem. What would happen next?
Of course there are more questions. But until the prospect arrives at the “tipping point” or “have to” moment, nothing else will happen.
2 Comments
I especially like your fourth question about how much worse the situation has to get before they do something about it. This helps the prospect think through the process and become aware of other problems that could materialize unless they do something to fix it now.
I especially like your fourth question about how much worse the situation has to get before they do something about it. This helps the prospect think through the process and become aware of other problems that could materialize unless they do something to fix it now.