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Four questions to qualify the prospect
To make sure that you are speaking with real prospects, rather than information gatherers or tire kickers, ask yourself:
- Does the prospect have a burning need, or just a mild interest? Unless the customer sees you as the solution to some problem they face, chances of making a sale are slim. These days, “selling the appointment” can lead to a lot of wasted time.
- Is this a fast-track situation or not? Find out about decision timing in advance of a sales call. They may just be collecting pricing information for a down-the-road decision.
- What is the status of their current supplier relationship? Could be the prospect is getting bids just to keep their existing supplier on its toes. You’ll spin your wheels in a situation like this, and come away empty handed.
- Have you offered a solution tailored to their specific needs? As the saying goes, “To a man with a hammer, everything looks like a nail.” But one-size-fits-all solutions are not very effective in today’s marketplace. Take the time up front to fully understand their needs – and even quirks – so that you can present a truly customer-centered solution
Source: Joseph Guertin. To learn more from Joe visit www.guertingroup.com.
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