Tue, Jan 28th, 2025 | 12pm ET

Thu, Jan 30th, 2025 | 2pm ET

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Why are some managers so much better at giving performance feedback than others? How do the most effective leaders get employees to truly hear their message, act on it, and improve performance?

It seems like a no-brainer. Research on employee feedback tells us that nearly 70% of employees report they work harder, and are three times more engaged, when they receive performance feedback the right way. Unfortunately, too many managers just aren’t good at getting it done. Why?

Neuroscience helps us understand the obstacles – and provides insights into how to have far more effective coaching conversations. If you’re interested in learning about the psychology of feedback and why employees internalize some feedback messages but reject others, please join us for our free upcoming webinar, Employee Feedback: What Research Says About How to Make It Effective. We’ll discuss four research studies that reveal critical aspects of how to use feedback to energize and develop your people.

 

In this webinar, you’ll learn:

  • A critical first step in the feedback process that far too many managers overlook
  • What’s going on in a person’s brain during a feedback session – and how to use this insight to improve future performance
  • A method for framing corrective feedback that addresses non-productive behaviors without triggering a defensive response
  • How a simple research-based exercise can defuse resistance to change and deliver feedback that brings about positive change
Speaker

Rob Krekstein

VP of Sales

Rob has extensive experience in Sales and Marketing with companies like SAP, Ventyx and most recently Kenandy. He has spoken at several conferences in his career regarding Sales Methodologies and Demand Generation tactics. His unique experience has armed him with a vast knowledge of the entire process, from lead inception to closed sale. He is a graduate of Ithaca College where he received a Bachelor’s Degree in Business Management.

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BTS Total Access

BTS Total Access, formerly Rapid Learning, provides online training and talent development tools for businesses, government agencies, nonprofits and educational institutions in the areas of sales, leadership and management.