Relationship Building: Trust and Expectations

Every salesperson knows that customer relationships are built on trust. But there’s a little-known element of trust that many salespeople overlook.

In this Quick Take, you will learn:

• The true basis of trust
• Results from a scientific study that reveal a simple step you can take right now to gain more loyalty from your customers and
• Why salespeople often fail to take that step.

Thousands of companies use BTS Total Access to train their people

• 

• 

• 

•