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How to really differentiate yourself in buyers’ minds
Yes, confidence matters in sales — but do you know just how much?
Seller psychology: How easy familiarity can impede account development
Buying cycles: Customers can go forward – or back
Why concessions can make buyers suspicious of you
Who can really help you close the deal?
Don’t let the fear of ‘No’ deter you from asking the right questions
4 verbal cues that help prospects trust you from the get-go
On the clock: The best, and worst, times to try to close
Why salespeople shouldn’t always give up on ‘stale’ leads
What to do when your buyer wants to ‘sleep on it’
Four magic words that disarm buyer resistance
