May 29, 2024 7:23 amPublished by Dave ClemensLeave your thoughts
It’s been called cultural competency. More recently the phrase “cultural humility” has gained favor. The basic goal is the same — that people in organizations serving the public be able…
May 7, 2024 7:13 amPublished by Dave ClemensLeave your thoughts
Over the course of their working lives, most people have been trained — unintentionally, and perversely — to ignore something essential about themselves. We’re talking about their circadian rhythms, which…
April 2, 2024 7:14 amPublished by Dave ClemensLeave your thoughts
There’s no doubt that online learning is here to stay. Globally, the online learning market is already worth tens of billions of dollars, and is expected to reach $50 billion…
February 28, 2024 7:28 amPublished by Dave ClemensLeave your thoughts
Conflict is an inevitable part of the employment scene, now more than ever. Employees come to the workplace these days with widely divergent views on such things as geopolitics, social…
February 6, 2024 7:24 amPublished by Dave ClemensLeave your thoughts
What does employee learning look like? Is it mainly a matter of formal training courses, delivered on- or off-site? It doesn’t have to be. In fact, one of the most…
December 21, 2023 7:00 amPublished by Dave ClemensLeave your thoughts
You’ve no doubt heard that one-on-one coaching is a great way to sharpen your people’s skills and boost their performance. And yes, coaching is a powerful technique for imparting information…
November 28, 2023 7:11 amPublished by Dave ClemensLeave your thoughts
“Those who can’t do, teach.” The line from George Bernard Shaw has a pithy appeal, but it doesn’t describe what sometimes happens when an expert who actually CAN do tries…
October 24, 2023 7:23 amPublished by Dave ClemensLeave your thoughts
Why do high-performance organizations train employees in financial literacy, even if they don’t handle money for the organization? Results of a recent study tell us why. Financially stressed people are…
September 27, 2023 7:17 amPublished by Dave ClemensLeave your thoughts
Is your leadership development program missing a key ingredient? Acccording to a recent study, it might be. A McKinsey survey, shows that building psychological safety among employees, which was noted…
August 29, 2023 7:06 amPublished by Dave ClemensLeave your thoughts
Influence — the way people go about obtaining the cooperation of others — is more critical than ever in today’s fragmented workplace. If you want to educate your people about…