Categories for Leadership Blog

Salary reviews – without the pain

November 28, 2011 9:33 am Published by 1 Comment Do your line managers dread salary reviews with their employees? If so, you may want to introduce them to the MULA method for salary reviews. Read on to see a new method of providing salary reviews designed to make the process more bearable.

Employee complaints: A manager’s responsibility

November 23, 2011 9:56 am Published by Leave your thoughts When an employee files a complaint, managers have an obligation to do something about it. Otherwise, if the situation degenerates into a lawsuit, the organization may well be liable for the manager’s failure to act. Read on to learn what actions managers should take when faced with a complaint.

Worker injury: Was racism the cause?

November 21, 2011 9:48 am Published by 25 Comments A worker complains of a racially hostile work environment, and then gets seriously injured shortly thereafter. Are the two events related, or just an unfortunate coincidence? Read on to learn the details, and chime in with how you think the court ruled this case.

New research: The most powerful way to praise people

November 16, 2011 9:41 am Published by Leave your thoughts A recent study looked into what types of employee recognition have the greatest impact. Surprisingly, simply highlighting a job well done had less impact than other methods of praise. Read on to learn how managers can best show appreciation for employees, and what this discovery could mean for your organization.

The 1-10 technique for conducting exit interviews

November 2, 2011 9:55 am Published by 2 Comments When an employee leaves your organization, he has little incentive to be honest about his experience there, since he probably doesn’t want to burn the bridge. So how can you get a departing employee to be honest during an exit interview? Read on to learn a technique for getting people to open up in an exit interview.